1. Who We Are

Blossoms Community Nursery provides early years childcare from our Potter Street and Gilden Park settings in Harlow, Essex.

For privacy enquiries, contact us at Community@blossomsnurseryltd.com or 07902 458685.

2. Information We May Collect

Depending on how you interact with us, we may collect information including:

• your name;
• email address;
• telephone number;
• information submitted through our website enquiry forms;
• information relating to a nursery enquiry or visit;
• your preferred nursery location;
• information voluntarily provided when contacting us; and
• technical information relating to your use of our website.

3. Children's Information

Where a parent or carer enquires about childcare, we may receive limited information about a child, such as their age or date of birth, in order to respond to the enquiry and assess availability.

Where a child is registered with Blossoms, additional information may be required for childcare, safeguarding, health, emergency-contact and regulatory purposes. Information collected as part of formal nursery registration may also be covered by separate nursery documentation and privacy information.

4. How We Use Personal Information

We may use personal information to:

• respond to enquiries;
• arrange nursery visits;
• discuss childcare availability;
• manage applications for nursery places;
• communicate with parents and carers;
• respond to recruitment enquiries;
• operate and improve our website;
• maintain appropriate records;
• meet safeguarding, regulatory and legal obligations; and
• protect the rights, safety and interests of children, families, staff and Blossoms.

5. Our Legal Basis for Using Information

Depending on the circumstances, we may process personal information because it is necessary to respond to a request, enter into or perform an agreement, comply with a legal obligation, protect vital interests, pursue legitimate interests or because consent has been provided where required.

6. Sharing Personal Information

We do not sell personal information.

Information may be shared where necessary with service providers, professional advisers, regulatory bodies, safeguarding authorities, government organisations or other parties where we are legally required or otherwise permitted to do so.

7. Website Services & Third Parties

Our website may use third-party services such as website hosting, contact forms, Google Maps, social-media links and analytics or security services.

These providers may process technical information in accordance with their own privacy policies and applicable data-protection law.

8. Cookies

Our website may use cookies or similar technologies that are necessary for the website to function or that help us understand how the website is used.

Where consent is legally required for non-essential cookies, users should be given an appropriate choice before those cookies are activated.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, regulatory, safeguarding, accounting and operational requirements.

Different categories of nursery and childcare records may have different statutory or recommended retention periods.

10. Keeping Information Secure

We take reasonable organisational and technical measures to protect personal information from unauthorised access, alteration, loss, misuse or disclosure.

No internet-based system can be guaranteed to be completely secure, but we take appropriate steps to reduce risk.

11. Your Data Protection Rights

Depending on the circumstances, UK data-protection law may give you rights including:

• the right to access personal information held about you;
• the right to request correction of inaccurate information;
• the right to request deletion in certain circumstances;
• the right to restrict processing in certain circumstances;
• the right to object to certain processing;
• the right to data portability where applicable; and
• the right to withdraw consent where processing is based on consent.

12. Complaints About Data Protection

If you have concerns about how your personal information is handled, please contact Blossoms first so that we can try to resolve the matter.

You may also have the right to complain to the UK Information Commissioner's Office (ICO).

13. External Websites

Our website may link to third-party websites including Instagram, Google Maps and other services. Blossoms is not responsible for the privacy practices of external websites.

14. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes to our website, services, legal obligations or the way we process information.

The latest version will be published on this page.

15. Contact Us

For privacy or data-protection enquiries:

Blossoms Community Nursery
Email: Community@blossomsnurseryltd.com
Telephone: 07902 458685